Terms & Conditions
Welcome to www.myangelscreations.in (“Website”). These Terms & Conditions (“Terms”) govern your access to and use of our website, products, services, workshops, and corporate offerings. By using this website or placing an order, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please discontinue use of the website.
1. About Us
My Angel’s Creations is a handcrafted candle and gifting brand offering retail products, bespoke gifting solutions, workshops, and corporate (B2B) orders.
2. Eligibility
By using this website, you confirm that you are at least 18 years of age, or accessing the website under the supervision of a parent or legal guardian.
3. Products & Handcrafted Nature
- All products are handcrafted and may show minor variations in colour, texture, fragrance, or finish.
- Product images are for reference only and may differ slightly from the delivered product.
- Such variations are not considered defects.
4. Orders & Payments
- All prices are listed in Indian Rupees (INR) unless stated otherwise.
- Payments are processed through secure third-party payment gateways.
- Orders are confirmed only after successful payment.
- We reserve the right to cancel orders due to errors, unavailability, or suspected fraud.
5. No Cancellation & No Refund Policy
Once an order is placed and confirmed, it cannot be cancelled, refunded, or modified. Refunds are not offered except where legally mandated.
6. Shipping & Delivery
- Delivery timelines are estimates and may vary.
- We are not responsible for delays caused by courier partners or force majeure events.
- Risk of loss or damage passes to the customer upon delivery.
7. Workshops & Events
- Workshop registrations are non-refundable and non-transferable unless stated otherwise.
- Schedules, pricing, and content may change.
- We reserve the right to reschedule or cancel workshops if required.
8. Corporate / B2B Orders
- Corporate orders are treated as custom orders unless specified.
- Confirmed corporate orders are non-cancellable and non-refundable.
- Specifications and timelines are finalized prior to confirmation.
9. Intellectual Property
All website content including text, images, designs, logos, and branding are the intellectual property of My Angel’s Creations and may not be used without written permission.
10. User Conduct
- Do not use the website for unlawful purposes.
- Do not attempt to breach security or misuse content.
- Do not submit false or misleading information.
11. Limitation of Liability
My Angel’s Creations shall not be liable for indirect, incidental, or consequential damages, fragrance sensitivity, or misuse of products after delivery.
12. Privacy
Your use of the website is governed by our Privacy Policy, which explains how personal data is collected and protected, including compliance with GDPR where applicable.
13. Governing Law
These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of Indian courts.
14. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of the revised Terms.